Chemwatch Knowledgebase

What is the ChemWatch’s approach to the security of your infrastructure? 1

• ISO Certification

What are the security procedures that are in place to protect the data centre? 1

• Security Procedures

What are the encryption technologies used by ChemWatch to authenticate users to the services? 1

• Data Encryption

How secure is the ChemWatch application and do you work with any independent security group to establish the security of the code? 1

• Security Assurance

What are ChemWatch’s terms when it comes to ownership of data? 1

• Data Ownership

Does ChemWatch delete the data completely when the customer deletes it from their web service? 1

• Web Service and Data Availibity

What is ChemWatch’s privacy policy? 1

• Privacy Policy

What is ChemWatch’s policy when a law enforcement agency or legislative authority sends a subpoena to grab the SCA’s data? 1

• Provision of Data by Law

Does ChemWatch have backup and disaster recovery policies? If so can the SCA have a copy? 1

• Data Back Up and Recovery

Is there enough physical security to my data in Chemwatch? 1

• Physical Security of Data

Does Chemwatch run back ups and how frequent? 1

• Data Back Up and Recovery

Why is Chemwatch system slow? 1

• Clear temporary cache from your browser

Disaster Recovery Policy 1

• Chemwatch Disaster Recovery Policy